Zum Inhalt springen

Customer - Care Advisor Dutch (m/w/d)

Customer Care | Vollzeit | Mannheim

WE LOVE OUR JOB!

About us:

Be a valuable part of our PV family!

WE LOVE OUR JOB

Enthusiasm, energy and the desire to create something new can be felt in every one of us. At PV, everyone is passionate about it and mutual support is guaranteed. We laugh a lot, work hard and celebrate our success together. Each individual is important – because we are clear:
 

We grow fast and succeed together.
 

We, at PV, place high demands on ourselves: Our vision is to be one of the best employers! And we do everything to achieve this: from a very good working atmosphere, exciting tasks and a positive leadership culture to career and development opportunities for everyone. Because besides our customers, you, as part of the PV family, are the most important thing for us.

 

We are specialized in the areas of watches, jewelry and leather goods. With over 1 million followers on social media, PV is one of the largest e-commerce companies in Germany – with customers all over the world. We are writing an inspiring success story: Founded by the two siblings Marlene and Paul Franzreb at the beginning of their studies, we are today, after only four years, one of the most successful lifestyle brands in digital business with an international orientation. Our jewelry brand „Faye“ also belongs to the group.

 

We continue to grow and look forward to you!

 

Your Mission:

  • You are responsible for supporting our customers through live chats on our website, incoming calls and emails
  • You are contact person for customer inquiries regarding our products and delivery status
  • You are responsible for the handling of returns, complaints, exchanges, etc.
  • You support your team and management in ad hoc tasks
  • You support the maintenance of the internal database
  • You will be given responsibility and will work as a valuable part of the PV family on exciting topics with
  • You can learn a lot with us and always contribute your ideas

 

That's You:

  • You are communicative and have a self-confident appearance
  • You have a high level of commitment and readiness for action
  • You are fluent in Dutch or English
  • Well-founded handling of the MS Office package
  • You are a team player and have a quick preception

 

Your Benefits:

  • From the very first day, you will be a valuable employee and colleague for us, who will be accepted directly into the team
  • Very good working atmosphere with start-up culture in one of the most successful e-commerce companies in Germany
  • You are allowed to shape and contribute your own ideas 
  • A tasty fruit basket, free soft drinks and fragrant coffee including nice conversations in the kitchen await you
  • We offer you a fair salary with trust-based working hours and 30 days holiday per year
  • Your work equipment is of high technical quality 
  • We offer employee events, such as our Get-together every Friday
  • You receive various benefits, such as a welcome gift & employee discounts
  • Our modern premises are located in the heart of the city centre with very good transport connections and close to the railway station
  • You live further away? No issue: You get a job ticket or a parking space provided
  • We are a bilingual company and look forward to international applicants with English language skills

 

Be a valuable part of the PV family!

We are looking forward to your application!

Please only apply online, as we cannot accept applications by post/e-mail. It's quick and easy – we promise!  Just press the button „Apply for this job“ and you are there.

APPLY NOW
Contact
Katja
PrevKundenservice / Customer – Care Advisor Dutch (m/w/d)

Follow us

  • Imprint
  • Privacy Policy
Menü
  • Imprint
  • Privacy Policy

© 2020 Paul Valentine | All Rights Reserved

JOBS@PV
  • PV-Family
  • Life@PV
Menü
  • PV-Family
  • Life@PV
Facebook
Pinterest
Instagram
Snapchat
Youtube
Linkedin
Xing
  • Imprint
  • Privacy Policy
Menü
  • Imprint
  • Privacy Policy